FTC Finalizes Orders with Cox Media Group, Two Other Firms Settling Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service

The Federal Trade Commission finalized orders requiring Cox Media Group (CMG) and two other firms to pay a total of $930,000 to settle allegations they deceived customers by falsely claiming to offer an AI-powered service that could target localized ads based on conversations captured from consumers’ smart devices and that consumers had opted into such targeting. ## About Consumer Protection Cases Consumer Protection class actions cover cases where companies allegedly engaged in deceptive or unfair business practices that harmed consumers. **Source:** [FTC Consumer Protection](https://www.ftc.gov/feeds/press-release-consumer-protection.xml)