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Deputy Director Mark Paoletta provided remarks to the Financial Literacy and Education Commission.
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Estimating the Cost of the Consumer Financial Protection Bureau to Consumers. Review eligibility criteria and submit an official claim before the filing deadline.
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The Federal Trade Commission finalized an order with Publishing.com LLC and its two principals, settling allegations that they misled consumers about how much money consumers were likely to earn using their self-publishing products. Under the order finalized by the Commission, Publishing.com and its principals, CEO Christian Mikkelsen and Chief Product Officer Rasmus Mikkelsen, will pay $1.5 million and be required to substantiate earnings claims in the future. In a complaint first announced in April 2026, the FTC alleged that Publishing.
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The Federal Trade Commission is returning nearly $3 million to consumers deceived by the Golden Home Services, also known as Home Matters USA, mortgage relief scheme, which falsely promised to reduce homeowners’ mortgage payments and prevent foreclosures.
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At the Federal Trade Commission’s request, a U.S. district court in California has temporarily halted an allegedly deceptive mortgage assistance relief operation that claims it can provide mortgage relief assistance under the Coronavirus Aid, Relief and Economic Security (CARES) Act to lure and scam homeowners. The court granted a temporary restraining order against National Amendment Assistance (also doing business as N.A.A.
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$45
Dennise Merdjanian, an operator of a student loan debt forgiveness scheme, will be permanently banned from the debt relief industry and telemarketing under a proposed order resolving the Federal Trade Commission’s charges that she and other operators took more than $45.9 million from consumers as part of their illegal student loan debt relief operation. In November 2024, the Commission sued Nevada-based Superior Servicing LLC and Merdjanian alleging they pretended to be affiliated with the U.S.
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The CFPB has been working to ensure consumers affected by Bilt’s transition to a new bank partner are appropriately remedied. CFPB officials met with Bilt to understand the issues caused by the transition and what steps Bilt has taken to ensure customers affected by challenges with the transition were made whole.
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